Handwritten letters at scale
The Handwritten Letter Service
thatretains customersretains customers, brings buyers back, gets you paid, wins instructions, drives referrals, lands meetings, gets read, keeps members, wows VIPs, wins renewals
RoboQuill is a handwritten letter service that uses real pens and real ink to produce handwritten letters, handwritten notes, and handwritten envelopes that feel genuinely personal. At lower cost than human handwriting teams, you can scale personal outreach that boosts response rates and keeps customers coming back.
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ShopifyKlaviyoZapierMake
The problem
Your emails aren't getting opened.
Reaching your own customers keeps getting more expensive, and most of what you send never gets opened anyway. The people who already buy from you are the hardest to reach by email, because they've tuned it out. A letter is harder to ignore. It gets picked up off the doormat and read.
Marketing emailEcommerce average
21%
Open rate. The rest get filtered, ignored, or deleted before they're ever seen.
RoboQuill letterHand-addressed mail
99%
Open rate. A handwritten envelope gets opened. There's no spam folder for real paper.
Proof
The numbers speak for themselves.
0%
Higher open rates
Handwritten envelopes consistently break through crowded inboxes and direct mail clutter.
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Real ink authenticity
Every note is written with real ink by robotic arms that replicate human movement.
0%
Response rate lift
Response rates and conversions jump when you add handwritten mail to existing campaigns.
0%
Debt recovery boost
Collections teams use RoboQuill letters to prompt faster repayments and reduce churn.
How it works
From your message to their desk in three steps.
Start however suits you. Send us a list and a brief, or plug us straight into your stack with our API, Zapier or Make. Either way, our robots write every letter with a real pen, then we print, stuff, stamp and post the lot.
01
Write your message
Write your copy and drop merge fields in wherever you want personalisation. Send your recipient list with our template, or sync it straight from your CRM. That's your side done..
02
We pen it with real ink
Our robots hold real ink pens and replicate natural hand movement. Every letter has unique pen pressure, spacing, and flow - no two are identical.
03
It lands on their desk
Letters are quality-checked, sealed, and posted quickly. Recipients receive what looks and feels like a genuinely handwritten letter, because it is.
Our products
Handwritten letters, notes & envelopes.
Written with a real pen in real ink, each piece mimics the nuances of real human handwriting, so it reads as something a person actually wrote. Mix and match formats for a one-off campaign or an always-on programme.
and every single one is genuinely handwritten…
The real thing
Our handwriting is real.
Move the slider. On the left, a flat printed font; on the right, a real RoboQuill letter written by a robot holding a real pen, with real ink.
Ineffective boring typed note
Printed fontHandwritten by RoboQuill
Add customised fields anywhere
Written with real pens and ink
With or without handwritten envelope
Our handwriting styles.
Integrations
Trigger handwritten mail from your existing tools
Trigger handwritten mail from your CRM, eCommerce store, or automation platform. Use Zapier or Make for no-code workflows, or go direct with our API.
▚ make
Multi-layer automations with Make
For when Zapier isn't enough. Build sophisticated automations against our API and Make app.
⚡ Zapier
Endless stacks with Zapier
Easy integration with 2,000+ platforms to create automation stacks around your mail.
🛍 Shopify
Thank customers on Shopify
New order or subscription sign-up? Trigger a handwritten card automatically.
Plus a REST APIGet Connected
Price calculator
See what handwritten mail actually earns.
Slide to match your campaign. Net revenue is after the cost of each letter and postage (excluding VAT).
Response rate is the share who get in touch; conversion rate is the share of those who go on to buy. Handwritten mail converts responders far better than printed direct mail (typically 10–15%), especially on warm win-back lists. Letters are from £2.05 each excluding VAT; with second-class postage that's about £2.96 all in.
Projected net revenue
£1,324
Net-new revenue after the all-in cost of every letter. Win-back you'd otherwise lose for good.
Your logo.
Your letterhead.
Your letterhead.
Your voice.
#YOURBRAND
White label
You run the brand. We run the pen.
Every letter ships with your brand on it, never ours. No watermark, no surprise paper stock. Use your own stationery and logo, scan in your signature, and add inserts to the envelope. Mail that looks like you wrote it, because in every way that matters, you did.
See sample piecesFAQs
Answers to the questions marketers ask before they press send.
Can’t find what you need? Email [email protected] or request a consultation. We’ll walk you through data formatting, fulfilment options, and API access.
What makes RoboQuill different from other handwriting services?+
Most handwriting services print a font that imitates handwriting. RoboQuill is a true handwriting service: a robot holds a real pen and writes every letter in real ink on premium stock, so it reads as genuinely handwritten. You also get UK-based production, full brand control, and integrations with the tools you already use.
How do I order handwritten letters, notes, or envelopes?+
Email your letter or note copy (Microsoft Word or Google Doc) and clearly mark any merge fields that should be personalised. Download our data template for recipient details, populate it, and send both files to [email protected]. We’ll confirm artwork, quantities, and a send date before production.
Can you ship the handwritten mail back to me?+
Yes. Most clients ship directly to recipients, but we can return finished pieces to you for hand delivery or inclusion with gifts. All return shipments are sent via tracked next-day couriers.
Are your handwritten letters written with real ink?+
Yes - every handwritten letter, note, and envelope is written with real ink pens using genuine ink. Our robots replicate natural hand movement, and can also hold biros and Sharpies. We never use laser-printed handwriting because it defeats the purpose of tactile mail.
Which handwriting styles can I choose from?+
RoboQuill doesn’t rely on fonts. We train unique handwriting styles that mimic real people. Request samples to review options and find the personality that fits your brand voice.
Can you add my signature to handwritten letters?+
Yes. Provide a high-resolution scan of your signature and we’ll teach the robots to reproduce it consistently on every handwritten letter.
Can you insert extra items into handwritten envelopes?+
Absolutely. We regularly add business cards, stickers, coupons, and lightweight gifts to our handwritten envelopes. Mention fulfilment needs when you book your campaign.
Can you print my branding or use my stationery?+
We can print your logo on letters, notes, and envelopes, or work directly on your supplied stationery. If you prefer, choose our premium Conqueror paper stocks and matching envelopes.
Is there a minimum order for your handwritten letter service?+
There’s no minimum when you send handwritten letters, notes, or envelopes through our API, Zapier app, or Make scenarios. Manual, one-off campaign orders require a minimum of 10 pieces to cover setup.
See our handwritten letters for yourself, request a free sample.
We’ll send you handwritten samples on premium stationery so you can feel the ink, check the paper, and judge the handwriting before committing to a campaign.
Where should we send your samples?
All fields are required unless marked optional.