For estate agents

Handwritten letters that win instructions and keep tenants.

Stand out from every other agent in the letterbox. RoboQuill helps estate agents send personal, pen-on-paper correspondence that builds trust, wins listings, and keeps landlords loyal.

96%

Of all direct mail is engaged with - opened, read, or filed (JICMAIL)

5x

Higher response rate than email campaigns (DMA UK)

+24%

Cold DM response rate grew year on year in 2024 (JICMAIL)

The problem

Digital outreach is easy to ignore

Every agent in the area sends the same templated emails and glossy flyers. Homeowners bin printed mail without a second glance, and your follow-ups get lost in crowded inboxes.

  • Printed letters look mass-produced and impersonal
  • Email open rates for property marketing average under 20%
  • Competitors are all using the same digital playbook
The solution

A handwritten letter gets read

When a homeowner sees their name in real ink on the envelope, they open it. RoboQuill letters feel one-to-one, creating a personal connection before you ever pick up the phone.

  • Real ink on premium stationery with your agency branding
  • Personalised merge fields for property addresses and owner names
  • Trigger letters automatically from your CRM when listings go live
Use cases

How real estate teams use RoboQuill.

01

Market appraisal invitations

Send handwritten letters to homeowners in target streets inviting them to book a free valuation. Personal outreach consistently outperforms leaflet drops.

02

Post-completion thank-yous

A handwritten note after exchange shows genuine care and generates referrals. Include a QR code linking to your Google review page.

03

Landlord retention

Keep landlords on your books with annual thank-you notes or tenancy renewal reminders that feel personal, not automated.

04

New instruction announcements

Notify neighbours when you list a nearby property with a handwritten note. A targeted approach that generates vendor leads on the same street.

Reviews

What our customers say

Rated 5.0 out of 5 from 6 reviews · Read the reviews

Out of the partners we work with, RoboQuill is exceptional and a key partner for direct mail. Above and beyond service, insights and quality. Would highly recommend.
Arman Uddinvia Google
Epic service from RoboQuill. They put together a beautiful mail out campaign for us, really seamless service, great value, will be using them again next time.
Mark Anscombevia Google
Absolutely fantastic experience with Stuart and the team. Exceptional, above-and-beyond customer service — highly recommend.
Play 9 Ltdvia Google
Excellent quality letters. Much better than the others in the market. Clean, crisp, thick writing card was used.
Alistair Marriottvia Google
Questions

Frequently asked questions.

How do estate agents use handwritten letters?+
Estate agents use handwritten letters for prospecting (reaching potential sellers in target areas), vendor care (keeping sellers informed and reassured during the sale process), post-completion thank-you notes, and market appraisal follow-ups. The personal touch helps agents stand out in a crowded local market.
Do handwritten letters help win instructions?+
Yes. Handwritten letters are one of the most effective ways to win new instructions because they demonstrate effort and care before you've even met the seller. A personalised letter to homeowners in your target area stands out against the generic printed leaflets that most agents use.
Can letters be targeted to specific streets or postcodes?+
Absolutely. You provide the addresses and we write and post the letters. Most estate agents target specific streets, postcodes, or property types based on their local knowledge. You can also send letters triggered by events like nearby sold signs or new listings in an area.
What should an estate agent's prospecting letter say?+
Keep it short, local, and genuine. Reference the specific area or street, mention a recent sale or your track record locally, and offer a free valuation or market update. Avoid generic corporate language - the letter should read like it was written by a person who knows and cares about the local area.

Win more instructions with handwritten letters

Request a free sample pack tailored to estate agents. See the quality of the ink, the paper, and the handwriting before you commit.